1. Overview

Pride Counseling Northwest (“we,” “our,” “us”) is committed to protecting your privacy in accordance with:

• Washington State privacy and consumer protection laws, including the Washington Consumer Protection Act (RCW 19.86)

• HIPAA (when it applies to client health information)

This website is for information only and is not intended to collect or transmit Protected Health Information (PHI).

2. Information We Collect Through the Website

a. Information You Provide

You may choose to share:

• Your name

• Email address

• Phone number

• A general message or inquiry

Please do not include personal health details or crisis information in website forms or standard email.

b. Automatically Collected Information

Our website may collect:

• IP address

• Browser and device type

• Pages viewed

• Visit date and time

This helps us analyze site performance and improve user experience.

c. Cookies & Analytics

We may use cookies or analytics tools (e.g., Google Analytics) to understand site traffic.
These tools do not collect or store PHI.
You may disable cookies in your browser settings.

3. HIPAA and Client Health Information

This website is not used to collect PHI.

If you become a client of Pride Counseling Northwest:

• We will collect and store PHI using HIPAA-compliant systems only.

• Your treatment information is protected under federal HIPAA rules and Washington State confidentiality laws, including:

  • RCW 70.02 – Medical Records & Health Care Information Act

  • RCW 71.05 & RCW 71.34 – Behavioral Health information protections

You will receive a separate HIPAA Notice of Privacy Practices describing your rights and our responsibilities regarding PHI.

4. How We Use Website Information

We use website-collected information to:

• Respond to inquiries

• Schedule appointments

• Improve website functionality

• Maintain site security

We do not sell, rent, or trade your information.

5. How We Protect Your Information

We use reasonable administrative, technical, and physical measures to protect your information.
For client PHI, we follow all applicable HIPAA and Washington State privacy requirements.

Even with safeguards, no online system is completely secure. Avoid sending sensitive information through unencrypted forms or email.

6. Third-Party Service Providers

We may use trusted third parties for:

• Website hosting

• Email delivery

• Scheduling tools

• Analytics

Vendors who support clinical services and may access PHI are required to sign Business Associate Agreements (BAAs).

7. Your Rights (Washington State)

Under Washington privacy laws, you may request:

• Access to personal information you submitted through the website

• Correction of inaccurate information

• Deletion of information we no longer need (unless required by law)

For your clinical records or PHI, rights are outlined in the HIPAA Notice of Privacy Practices.

To make a request, contact us using the information at the bottom of this page.

8. Links to Other Websites

Our website may link to external sites. We are not responsible for their content, privacy practices, or security.
Please review their policies before sharing information.

9. Children’s Privacy

This website is not intended for children under 13.
We do not knowingly collect information from minors without consent.

10. Policy Updates

We may update this policy as needed. The “Last Updated” date will always reflect the most recent version.